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When Giving Remote Access:
YouTube Video "When Giving Remote Access"
Remote access lets vendors solve problems quickly, but it can also open a door to sensitive systems and data. Before approving a connection, make sure you know what the vendor can reach, how the connection is protected, and when access will end. Start with these three questions.
Number one, what exactly do you need access to? A vendor should only reach the computers, applications, or data required for the job. If they’re fixing one employee’s software, they probably don’t need access to your entire network. Ask what they need and why.
Number two, how will the connection be secured? Require an approved remote-access tool, a named account, and multi-factor authentication whenever possible. Avoid shared usernames and permanent passwords. Also confirm that activity is logged so it can be reviewed if something goes wrong.
Number three, when will access be removed? Limit access to the time needed for the work. Set an expiration date, disable unused accounts, and review permissions when the project ends. Forgotten vendor access can create unnecessary risk months later.
These questions reduce risk without making vendor support difficult. If you need help reviewing vendor access and keeping your business systems secure, give our team a call - we’d be glad to help.
TeQ I.Q. Computer Repair
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