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YouTube Video "How to Buy Used Phones Safely"
Stick to Reputable Sites
5 good sites to purchase a phone from Amazon, Swappa, eBay and Open-Box device from Best Buy or Walmart. All 5 of these have a reputation to uphold and processes in place to deal with scams. While you are exposed to more risk shopping on eBay than from Amazon, Best Buy, Walmart either is better than sharing your address in someone’s DMs on Reddit.
While these 5 sites aren’t the only options out there, they are the only ones we consider. Generally you can find the phones you want there, and when you're ready to shop, keep tabs on the model you have in mind until prices drop to the number you're willing to pay. In general, if you're patient and look for deals, you'll find phones are not as pricey as you might think.
Only Buy Phones in Mint or Excellent Condition
Don't consider old phones with aging batteries or scratched screens. The more a phone has been used, the more risk you take on by placing the order. You never know who took steps to preserve their phone's battery life and who just charged theirs to 100% overnight, every night. There's no way of knowing ahead of time what that device has been through and what condition the internals are in.
An open box device on eBay is typically brand new or only barely used. In Best Buy's case, open box simply means used and can be in any condition. There, you're looking for phones described as "excellent." On Swappa, the best condition is "mint."
A phone can be in great condition for various reasons. Maybe it was a floor model or a phone that someone returned after quickly changing their mind. Someone may have used a device for half a year but kept it protected in a case. Best to shop for open-box deals where you know a device hasn't yet been used, but consider “like new” or "mint" for devices that haven’t been out for long.
This isn't a hard and fast rule. we see a refurbished model in excellent condition, give it a look if the price is right. The point is that second-hand shopping does not mean walking away with someone's beat-up old phone. It's easy to find something that looks as good as new.
Look for Photos that Confirm the Condition
When the phone isn’t an open-box deal, pay more attention to the photos. Make sure there aren’t any scratches or scuffs that would irk you down the line. Sellers on Swappa, tend to do a decent job of supplying photos.
On both Swappa and eBay, make sure to check the description. How do know a phone had only been used for a few months? The description will say as much. The prior owner had only used this phone for a month or two and decided a book-style foldable just wasn’t for them. Based on the accessories they offered alongside the phone, you can believe them. The included third-party MagSafe case also helped explain the phone’s condition. In general, if a seller takes the time to provide context that matches the photo, chances are you can take them seriously.
Pick a Phone that has Many Years of Updates
Look for a phone that will have many years of software support.
This has been the issue plaguing Moto phones, which used to be a go-to recommendation based on their price and build quality. But as other companies started to offer many more years of software updates, Moto lagged behind. Don't invest that much money on a device that might only get a couple years of updates.
This is why your best bet is to buy a phone from Apple, Samsung, or Google if you want to use a phone for as long as possible. Each of these companies offers seven years of updates or more.
Make Sure it's an Unlocked Phone
If you’re accustomed to buying your phone directly from a carrier, here’s something you might not have had to think about before. If you’re buying a phone outright, you’ll be able to bring it to whichever carrier you want, but you’ll want to make sure the phone’s not locked to any one carrier before you buy. Buy phones that were unlocked when brand new rather than phones that were previously carrier-locked. In general, just make sure the listing says unlocked in the title, and you’re likely fine.
You won’t pay anywhere near MSRP for phones. If you wait a few months, the phone you want will be available for much less on the second-hand market. If you’re concerned with how well they’ll hold up, there’s nothing stopping you from buying phone insurance after the fact. With all the money you’ve saved, you’ll still come out ahead.
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